About these terms
This website is run by NutStrid, based in Jaipur, Rajasthan. We may update these terms from time to time; the version on this page when you place an order is the one that applies to it.
Your account
You can shop as a guest or sign in with your phone number or Google account. Keep your sign-in secure and make sure your name, phone, and address are correct, as we use them to deliver your order. You must be 18 or older, or ordering with a parent's permission.
Products
- Dry fruits and nuts are natural products. Size, colour, and shape can vary slightly from the photos.
- Weights shown are net weights of the product, packed at the time of your order.
- Our products may contain or be packed near tree nuts, peanuts, and sesame. Please check before ordering if you have an allergy.
- Store packs in a cool, dry place and use them by the best-before date printed on the pouch.
Prices and payment
- All prices are in Indian rupees and include applicable GST.
- Delivery is free on orders of ₹499 and above; any delivery charge is shown at checkout before you pay.
- You can pay by UPI, card, or net banking through Razorpay, or by cash on delivery where available.
- If a price is shown incorrectly because of an obvious error, we will contact you before shipping and you may cancel for a full refund.
Orders and cancellation
Your order is confirmed when you receive an order number. We may cancel an order if a product is out of stock, the pincode cannot be served, or we suspect fraud; if you have paid, you will get a full refund.
You can cancel any time before your order is packed and shipped for a full refund. See the cancellation section for details.
Delivery
Jaipur orders placed before 2 pm usually ship the same day; other serviceable cities take about 2 to 5 working days. Delivery dates are estimates, not guarantees. Full details are in our shipping policy.
Returns and refunds
Because our products are food, opened packs cannot be returned. Damaged, wrong, or missing items reported within 48 hours of delivery are replaced or refunded, and refunds are processed within 5 to 7 working days. See our return and refund policy.
Coupons and offers
Coupons have their own minimum order, validity, and usage limits, shown when you apply them. Only one coupon can be used per order, coupons have no cash value, and we may withdraw an offer that is being misused.
Using the site
Please do not misuse the site, try to access other people's accounts or the admin area, or copy our photos and content without permission. Reviews you post must be honest and about products you have bought; we may remove reviews that are abusive or misleading.
Liability
We take care to describe and pack our products correctly. To the extent the law allows, our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.
Governing law
These terms are governed by the laws of India. Any dispute will be handled by the courts in Jaipur, Rajasthan. Before that, please contact us; most problems are solved with one message.
Business details
- Business
- NutStrid
- Address
- Street address goes here, Jaipur, Rajasthan 302001
- hello@example.com
- Phone
- +91 80004 12189
- FSSAI
- FSSAI license number goes here
Still have a question?
We reply within one working day, usually much sooner on WhatsApp.