डिलीवरी
Shipping policy
Every order is packed fresh in Jaipur on the day it ships. Here is where we deliver, how long it takes, and what it costs.
Last updated 5 November 2026
Same day in Jaipur
Order before 2 pm and it leaves the same day.
2 to 5 working days
Delivery time to other serviceable cities in India.
Free delivery
On orders of ₹499 and above.
Cash on delivery
Available at no extra charge.
Where we deliver
We deliver across Jaipur and to a growing list of cities in India, including Udaipur, Jodhpur, Ajmer, Kota, New Delhi, Mumbai, Pune, Ahmedabad, Bengaluru, Hyderabad, Chennai, and Kolkata.
Enter your pincode on any product page or at checkout to see if we deliver to you and how fast. If your pincode is not covered yet, message us and we will try to arrange it.
Delivery times
| Where | When it ships | Expected delivery |
|---|---|---|
| Jaipur | Same day if ordered before 2 pm, otherwise next day | Same or next day |
| Other serviceable cities | Within 1 working day | 2 to 5 working days |
Working days are Monday to Saturday, excluding public holidays. Large bulk or corporate orders may need extra packing time, which we confirm with you before you pay.
Delivery charges
- Free delivery on orders of ₹499 and above, after discounts.
- A flat ₹49 delivery charge on smaller orders.
- Cash on delivery has no extra charge.
- The exact total, including any delivery charge, is always shown at checkout before you pay.
Packing
Your weight is packed when you order, not pulled from an open bin. Pouches are sealed to keep out air and moisture, then boxed so they reach you in good shape. The packed date is printed on every pouch.
Tracking your order
You get an order number as soon as you check out. Signed-in customers can follow every step in their account. Guests can use Track order with the order number and phone number.
Delays and failed delivery
Courier delays caused by weather, strikes, or local restrictions are rare but can happen. If your order is running late, we will keep you updated and help chase the courier.
If a delivery fails because the address was incomplete or nobody was available after repeated attempts, the courier returns the parcel to us. We will contact you to re-send it; a second delivery charge may apply.
When your order arrives
Please check the box when it arrives. If it is damaged, opened, or something is missing, take photos and tell us within 48 hours. See our return and refund policy for what happens next.
Still have a question?
We reply within one working day, usually much sooner on WhatsApp.